A few years ago, the introduction of Bill 168 by the Provincial Government of Ontario changed everything about workplace violence and harassment. Lawyer Cezanne Charlebois will discuss the impact of Bill 168 on health-care security professionals and the valuable lessons she has learned over the years in preventing workplace violence. She will talk about the duty of security and management to rise above organizational tolerance.

Speaker: Cézanne Charlebois is a lawyer who practices almost exclusively in management-side workers’ compensation law and occupational health and safety. In her previous capacity as a Probation and Parole Officer, she acquired extensive experience in assessing and managing the risks associated with violence and harassment. Specifically, she has direct experience in working with psychotic, mentally ill, substance abusing and behaviour disordered offenders to achieve balancing public safety, enforcement, and non-violent crisis intervention, de-escalation and rehabilitation programs. Cézanne offers employers tremendous insight into working with Bill 168.